Shipping & Delivery Policy

Last Updated: 6 June 2026

At Rural Beauty Essentials, we carefully pack and dispatch every order with love and appreciate your support of our small Australian business.

Processing & Dispatch Times

Orders are dispatched every Thursday.

To be included in that week’s dispatch, orders must be placed by 9:30am Australian Western Standard Time (AWST) on Thursday.

Orders placed before 9:30am AWST Thursday will be packed and dispatched that same day.
Orders placed after 9:30am AWST Thursday will be processed and dispatched on the following Thursday.

Please note that during busy periods, product launches, or public holidays, dispatch times may vary slightly. If there are any significant delays, we will contact you as soon as possible.

Shipping Method

All orders are shipped via Australia Post Standard Shipping.

At this stage, Express Post is not available, however we hope to introduce this option in the future as our business grows.

Shipping costs are calculated at checkout and are based on the size and destination of your order.

Once your parcel has been dispatched, you will receive a shipping confirmation email containing your tracking information.

Estimated Delivery Times

Delivery estimates provided by Australia Post are a guide only and may vary depending on your location.

Metro areas: Approximately 4-6 business days.
Regional and remote areas: Approximately 6–14 business days.

As we are based in remote Western Australia, occasional delays outside of our control may occur.

Incorrect Shipping Details

Please ensure your shipping information is correct when placing your order.

Rural Beauty Essentials cannot be held responsible for delays, lost parcels or additional postage costs resulting from incorrect or incomplete address details provided by the customer.

If you realise you have entered the wrong address, please contact us as soon as possible. We will do our best to update your details before dispatch, however changes cannot be guaranteed once your order has been processed.

Lost or Delayed Parcels

Once your order has been lodged with Australia Post, responsibility for delivery lies with the carrier.

If your parcel appears to be lost or significantly delayed, please contact us and we will happily assist you in lodging an enquiry with Australia Post.

Damaged Items

If your order arrives damaged, please contact us within 7 days of receiving your parcel and provide:

Your order number.
A description of the issue.
Clear photographs of the damaged item(s) and packaging.

We will work with you to resolve the matter as quickly as possible.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Rural Beauty Essentials

Email: sales@ruralbeautyessentials.com.au

Website: www.ruralbeautyessentials.com.au

Thank you for supporting Rural Beauty Essentials. Every order means the world to our small business, and we can’t wait to bring a little piece of country-inspired self-care to your doorstep.